Online casino support

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Should you notice any mistakes, you should immediately notify Dumarca so that it can be reviewed and rectified as necessary.

Dumarca will have no obligation to return fees deducted in this way as they are no longer considered to be customer funds once they have been deducted.

Fees on inactive accounts can bring your account balance to zero. The company shall also reserve the right to use the dormancy fees to fund responsible gaming endeavours.

Administrative fees shall only be refundable upon proof of a health impediment during such inactive period. In the event that we identify, or have reasonable grounds to believe, that a payment method does not belong to you, we reserve the right to close your account and void any winnings arising from the relevant deposit s.

In the case of deposits via credit and debit cards, you may be requested, in our reasonable discretion, to submit a copy of the front and back of the relevant credit card showing only the first six and last four digits on the front, and hiding the CVV2 number from the back.

In the event of insolvency, your funds are therefore protected. In circumstances where we reasonably believe that you are depositing money without any intention to enter into a gambling transaction, we may investigate your account in accordance with these Terms and Conditions.

All gambling transactions are entered into at your own discretion. Accordingly, you should not in any way treat Dumarca as a financial institution.

It is your responsibility to maintain sufficient funds in your account, and to stake your funds accordingly. Gambling transactions will not be confirmed if there are insufficient funds in your account.

We reserve the right to void any stake which may be inadvertently placed or accepted if your account does not have sufficient funds to cover the whole of the stake.

If we request information on your source of funds, you must provide the information within 28 days. If you do not provide the requested information within the period given, we may restrict your account until the information has been provided and verified by us.

Dumarca may, acting reasonably, restrict or close any account where the response to such requests is not satisfactory. We may also pass on such information to any relevant authority if required to do so by applicable laws.

If, prior to us becoming aware of the error, you have withdrawn funds that do not belong to you, without prejudice to any other remedy and action that may be available to us by law, the mistakenly paid amount will constitute a debt owed by you to Dumarca.

In the event of an incorrect crediting, you should notify Dumarca immediately by email. Depending on the promotion, these bonus funds may be convertible to real money after fulfilling a specific set of criteria for the promotion.

Please refer to specific Promotional Terms. Unfortunately MasterCard does not currently facilitate this functionality. Further external banking processing fees may apply from time to time which may be outside of our control.

For further information please see here. Complaints and Dispute Resolution 5. Dumarca will review any queried or disputed transaction promptly.

If you do not agree with the decision made by our Customer Services team, you can escalate this complaint to the Customer Support Manager at complaints verajohn.

The ODR platform will aid in the resolution of your complaint by facilitating communications between parties. Please note that in the event you may have any claim or dispute where you are not residing in the United Kingdom you may direct any unresolved complaints directly to the MGA Malta Gaming Authority: You can do this online, by visiting the Limits sections of your account, or by contacting Customer Services.

In asking us to exclude you, you acknowledge and agree that we will suspend your account and prevent you from gambling on the Website for the period requested.

Applying a self-exclusion will not affect any pending withdrawal, unless verification documents are requested in line with our Know Your Customer process.

The self-exclusion will be applied to all websites operated by Dumarca. You are able to extend the self-exclusion to our Group.

There may be a short delay in applying the self-exclusion to websites operated by other members of our Group. Please note that the self-exclusion will not apply to websites not listed within our group, as those companies are not members of our group.

If, after a reasonable period, we are not able to return your withdrawable funds because, for example, we are not able to contact you , we may donate the relevant amount to a charity of our choice.

Bonuses may expire during the suspension of your account; we cannot reinstate any expired bonuses once the account is re-activated.

Any request to remove the self exclusion after the specified period has expired will be subject to a "cooling off" period, after which your account will be re-activated.

If you wish to extend the Self-exclusion, you can do so by contacting Customer Support. We will take all reasonable steps to ensure that self-excluded accounts do not receive any marketing material from us.

However, there may be a short delay between your self exclusion and marketing materials being stopped. Self-excluding from our Website will not affect your marketing preferences with third parties, including with advertising websites or other third party affiliates over which we have no control.

We strongly recommend that you contact any such parties and opt out from receiving any marketing material from them. We also recommend you consider self-excluding from any other online gaming operators with which you have an account if you have not self-excluded via GAMSTOP.

You should not attempt to open an account on any website operated by Dumarca or any other member of its group whilst you have opted for self-exclusion.

Any accounts found to be in use of a self exclusion agreement will be closed as soon as such use is discovered. On confirming the Time-Out, your account will be immediately suspended and it will not be possible to log in until the selected duration has expired.

Limits set on your account are not extended to any other account you may hold with Dumarca. You will have the option to apply limits to all websites operated by members of our group, to extend your limits please contact us.

Closure via customer support will be implemented within 24 hours and you will receive a confirmation via e-mail.

You remain responsible for any activity on your account between the time of your request and the closure of the account.

If, after investigating, we reasonably believe that you were engaging in one of the above activities, we will close your account.

We may also close your account in the following circumstances: We may provide your personal information to a third party investigating your activity or account as set out in our Privacy Policy.

Specific Rules for casino games 8. It is your responsibility to make sure that all details of the gambling transaction are correct. The RNGs has been tested and verified for randomness by approved independent third parties.

Limitation of Liability 9. The Website and the games are provided without any guarantees, conditions or warranties as to their accuracy, whether express or implied.

Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen.

We will not be in breach of these Terms and Conditions, nor be liable for delay in performing, or failure to perform, any of our obligations under these Terms and Conditions, if such delay or failure results from: If you use the Website for any commercial or business purpose, we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Dumarca will not be liable for any loss that User may incur as a result of such unavailability. Dumarca will aim to restore the service as soon as reasonably possible.

If for any reason a User becomes dissatisfied with any of the services provided by Dumarca, that User may contact Dumarca immediately and notify of us of the issue.

If you experience a fault in the service provided, please report it to us immediately. Dumarca does not accept any liability for any failures or issues that arise due to your equipment, internet connection or internet.

Any "unfinished game rounds" are restored when returning to the game. Your use of the Website does not give you ownership of any intellectual property rights on the Website or in the software.

IP Rights includes any and all intellectual property rights, of all types or nature whatsoever, including, without limitation, patent, copyright, design rights, trade marks, database rights, applications for any of the above, moral rights, know-how, trade secrets, domain names, URL, trade names or any other intellectual or industrial property rights and any licenses in connection with any of the same , whether or not registered or capable of registration, and whether subsisting in any specific country or countries or any other part of the world.

From a legal perspective, the English language version of these Terms and Conditions will prevail over any other language version made available.

This includes any strike, political crisis, war, natural catastrophe and saturation of the telecommunication networks. The parties being you and us agree that any dispute, controversy or claim arising out of or in connection with these Terms and Conditions, or the breach, termination or invalidity thereof, shall be submitted to the exclusive jurisdiction of the Maltese courts.

Account opening and verification checks. Use of your account. Complaints and Dispute Resolution. Specific Rules for casino games. Check it out below: How we collect your Personal Information So that we can operate our websites and mobile applications, you will be asked to provide your Personal Information for the purposes of registering and opening an account with us.

How will we use your Personal Information? The following are a list of the purposes for which we process your Personal Information, and the lawful basis on which we carry out such processing: Please be aware that in order to log in to Borgata, you still have to use your existing user ID and password.

That means updating your browser with the required plugin. All you need to do is download and install it, which only takes a moment. Your game session will restart.

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Our site is safe and secure. We keep all of your information confidential, and we will never share it or sell it to third parties.

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Note that even if ads are not targeted using sensitive categories, some types of ad content are still prohibited. Collecting personal information from children under 13 or the applicable age in their country , or targeting interest content to children under the age of 13 or the applicable age in their country. Personal financial distress, difficulties, or deprivation. Such personal hardships include health conditions, treatments, procedures, personal failings, struggles, or traumatic personal experiences. Privacy Policy Terms of Service Submit feedback. The Personalized advertising policy principles apply to advertisers using one or more of the following features: Because it works by employing online user data to target users with more relevant advertising content, it can provide an improved experience for users and advertisers alike.

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Sexual orientation, including lesbian, gay, bisexual, questioning, or heterosexual orientation Examples: Personal religious beliefs Examples: You're viewing our Advertising Policies. Once you edit and save your ad, it's sent for review. We understand that sexual interests are inherently private and, depending on cultural norms, not often candidly discussed. This Personalized advertising policy applies only to Gmail ads. United States Product Allowed? If you want to implement your own in-ad notice, it must only be done in compliance with relevant industry standards. Google also won't allow another advertiser to use william hill casino affiliates remarketing lists or similar audiences lists without your consent. We mario kostüm selber machen that sexual interests are inherently private and, depending on cultural norms, not often candidly discussed. We take user privacy wilyfox seriously, and we also expect advertisers to respect user privacy. This also includes treatments for health conditions and intimate bodily health michael stich weltrangliste. Google may include in-ad notice labels to disclose personalized advertising to our users, and we may display to users which remarketing lists they're on, along with the corresponding domain name. Use a remarketing list created via Search Ads 's remarketing feature formerly known as Boomerang or other remarketing list service for the purposes of Google Ads remarketing campaigns, unless the websites and apps from which those lists were compiled meet bestes requirements of this policy. Learn wett-tipps what happens if you violate our policies. Use or associate Apolux kontakt wett-tipps remarketing lists, cookies, data feeds, or other anonymous identifiers. Personal race or ethnicity Examples: Images or representations of people that display partially exposed sexual body parts such as breasts, genitals, or buttocks. On your Ads page, hover over the ad you want to edit. Promotion of clinical trial recruitment. Collect information related to sensitive interest categories see Personalized advertising policy principles below for more about sensitive interest categories. The Personalized advertising policy principles apply to advertisers using one or more of the following features: Send Google precise location information without first obtaining users' consent. Personal race or ethnicity. Personal criminal record, crimes committed, criminal allegations, or criminal charges. Devices intended to prevent pregnancy or sexually transmitted diseases. Personalized advertising formerly known as interest-based advertising is a powerful tool that improves advertising relevance for users and increases ROI for advertisers. Personal hardships with family, friends, or other interpersonal relationships Examples: Use a remarketing list that targets an overly narrow or specific audience. Because it works by employing online user data to target users with more relevant advertising content, it can provide an improved experience for users and advertisers alike. If the Adult content policy and the Personalized advertising sexual interests policy differ on how each treats a category, the Personalized advertising sexual interests policy takes precedence over the Adult content policy with respect to how the category can be used for targeting and ad content. See below for specific examples of what we don't allow.

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